Privacy policy

Our Privacy Policy aims to help you understand what information we might collect about you and how we use it.

Wild Honeybee Limited is the data controller of your personal data, and is committed to protecting and respecting your privacy in accordance with all applicable data protection laws.

We may collect and process the following data about you:

• Information about you, such as your name, business name, telephone number and email address;

• Additional information provided by you filling in forms on our website, including registering, subscribing, posting material, or requesting further services or information;

• A record of correspondence, if you contact us;

• Details of transactions you carry out through our site and the fulfilment of your orders;

• Details of your visits to our website and emails received, including traffic data, location data, web logs and other communication data.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to prevent fraudulent access to our member-only areas.

Use of cookies

We use cookies and similar technologies for a variety of purposes on our website and when we send you an email. Cookies are small files stored on your browser that keep a record of your visit, time spent on the site, pages visited and searches made. We may also use cookies to automatically collect information from your computer when you visit our sites, including browser software, website activity and IP address.

The main purposes of the cookies we use are:

• Session — to allow you to navigate our site more easily, e.g. without logging in as a new user every time.

• Analytics — to improve your experience of the site by providing statistics on how it's used.

• Tracking — we may use cookies hosted by third parties for an improved site experience, collecting data such as browser, IP address, pages visited, content viewed, and timing of visits.

• Authentication — to identify you and, where appropriate, personalise information for you.

How to refuse and delete cookies

You can refuse or delete cookies by modifying your browser settings — see aboutcookies.org.uk for help. Please note that blocking session cookies may make certain parts of our website inaccessible.

Where we store your personal data

Data we collect may be transferred to and stored outside the UK and European Economic Area (EEA). We take all reasonably necessary steps to ensure it's treated securely and in line with applicable data protection laws, and we store all information on secure servers. If we've given you a password to access parts of our site, you're responsible for keeping it confidential.

Transmission of information via the internet is never completely secure. While we do our best to protect your data, we can't guarantee the security of data transmitted to our site; any transmission is at your own risk.

Legal basis to process your personal data

Under GDPR we need a lawful basis to collect and use your personal data. We've assessed our business interests in carrying out marketing activities against the impact on individuals' rights, and concluded that legitimate interests is the most appropriate lawful ground for processing in most cases. Where you request goods or services from us, we rely on our contractual relationship; in certain circumstances we may also rely on your specific consent.

You have the right to object to this processing. If you do, we'll remove your data from our systems and cease communication — just email hello@wildhoneybee.co.uk.

Uses made of your information

We process personal information for legitimate business purposes, which may include: updating our records; carrying out our contractual obligations; enabling interactive features you choose to use; notifying you of service changes; identifying and preventing fraud; enhancing network and information security; understanding how people interact with our website; communicating about offers, products and services we believe may be helpful; measuring the effectiveness of our marketing; and improving our services for you and our customers. From time to time we may use your images for marketing purposes, but will remove them on request.

We'll always keep your data rights in high regard. We may contact you by phone, post, email or other electronic means unless you tell us otherwise, and we never pass your details to third parties outside Wild Honeybee Limited and our associated businesses.

Data retention

We only retain your personal data for as long as it's up-to-date, verifying periodically and removing records when a business relationship has ended. If you'd like us to remove your data, just ask — email hello@wildhoneybee.co.uk.

Your rights

You have the right to: request to see the personal data we hold about you (a charge may apply as set out under applicable law); request correction of any inaccuracies; request deletion of your data and/or to stop receiving communications; request that we don't process your data for marketing; object to processing based on legitimate interest; and request removal from our website or social media of any images you've provided that you don't want used for marketing.

If you'd like to talk to us about any of this, or have any concerns or complaints, please email hello@wildhoneybee.co.uk.

External links

While we aim to include only quality, safe and relevant external links, we advise caution before clicking any external link on this site. We can't guarantee or verify the contents of externally linked websites, and aren't liable for any damages or implications caused by visiting them.

Social media platforms

Communication and engagement through external social media platforms are subject to the terms and privacy policies of each platform. We advise using social media wisely and with due care for your own privacy. We'll never ask for personal or sensitive information through social media, and encourage you to use our primary channels — like email — for anything sensitive. Social sharing buttons on this site may track and save your request to share a page through your social media account.